Apni zameen apna ghar complaint center
“Apni zameen apna ghar complaint center” program is a revolutionary initiative of the Punjab government that aims to provide residential plots to the poor and homeless. If you are facing any kind of complaint, problem or injustice in this scheme, the government has provided a complete grievance system to provide justice to every citizen.
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Short Details Table
| characteristic | Description |
| Scheme Name | Apni zameen apna ghar complaint center |
| How to file a complaint | Online / By visiting the office |
| Online portal | azag.punjab.gov.pk |
| Responsible entity | Punjab Housing and Town Planning Agency (PHATA) |
| Types of Complaints | Incompetence, bribery, delay, misinformation, illegal possession |
Where can a complaint center be filed?
If you feel that you have been treated unfairly in this scheme or your case has been intentionally rejected, you can file a complaint at the Grievance Center recognized under the “Punjab Housing and Town Planning Agency (PHATA)”. You must have a lawful CNIC and applicable documents to file a complaint.
Read Also: Step by Step Registration for 3 Marla Plot Scheme
How to lodge a complaint online
You can also file a complaint at home. For this, follow the following method:
- Official website: azag.punjab.gov.pk Go to
- Click on the “Complaint” or “Complaint” section.
- Enter your CNIC, mobile number, and complete complaint details.
- Upload relevant documents (e,g registration screenshot, email or any letter).
- After submitting the complaint, note down the complaint number.
How can a complaint be filed by visiting the office?
If you cannot file your complaint online, you can also visit the nearest PHATA or housing scheme office to file your complaint. For this:
- Bring your original ID card with you
- Bring a copy of registration, application form or other proof
- Submit the complaint in writing or enter it in the Complaint Register
- Be sure to get the receipt so you can follow up later.
Read Also: Check Eligibility via CNIC for Apni Zameen Apna Ghar Program
What to do after filing a complaint?
After filing a Apni zameen apna ghar complaint center:
- Save the given complaint number
- Complaints are reviewed within 7 to 15 days
- You will be updated via SMS or phone call
- If there is no response, contact the concerned office or portal again
What matters can be complained about?
You can file a complaint on the following matters:
- Injustice with your application
- A bribe or recommendation in a scheme
- Delay in plot allotment
- Unlawful possession of another person
- Improper use of Your Information
Read Also:azag.punjab.gov.pk Login Details: A Complete Guide
The result
To confirm transparency in the “Apni Zameen Apna Ghar” program, the government has provided complaint centers and an online facility. If you face any problem or unfairness, feel free to file your complaint. This is your legal right, and the government is bound to listen to your voice. A timely complaint can not only get you justice but also help in the transparency of the system.